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Product Strategy: Definition, Types, Framework, Process & Examples

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Key Highlights

  • Product strategy is the planning which a company does to achieve its goals related to its product. 

  • It includes the vision for the product in relation to consumer needs, the market conditions, business objectives, and development priorities.

  • Key elements of product strategy includes product vision, target market, customer needs, value proposition, product goals, product initiatives, and success metrics. 

  • The different types of product strategy are differentiation, cost leadership, innovation, market expansion, product lifecycle, and customer-centric strategies.

  • In this blog, you’ll learn the key elements, common types, development process, product strategy examples, and how strategy fits into product development.

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What Is Product Strategy and Why Is It Important?

“Product”, means the goods or service that the company is going to provide for the consumer. 

“Strategy”, means the plan necessary to implement the the product in the market. 

Thus, Product strategy is a strategy that describes how the product will satisfy the requirements of customers in line with business goals. It serves as a guide for product teams on how to make decisions regarding market, features, positioning, resource allocation, and priorities.

It is more like the link between a vision for a product and its execution. 

The vision describes where the product needs to go. The strategy explains how the team plans to move towards that destination.

A well-defined product strategy helps teams answer practical questions such as:

  • Who is the product for?

  • Which customer problem does it solve?

  • What makes the product valuable?

  • Which goals should the team prioritise?

  • What should be built first?

  • How will success be measured?

Product strategy also helps prevent feature-first decision-making. Strategic priorities provides the base for determining which ideas go well with the product's objectives. The strategy should be adaptable. So that if customer expectations, competition, technology, and market conditions change then it can be adapted.

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Key Elements of Product Strategy

Here are the key elements:   

Element

What it defines

Product vision

The future the product aims to create

Target market

The customers the product is designed to serve

Customer needs

Problems, expectations, and desired outcomes

Value proposition

The reason customers should choose the product

Goals

The outcomes the product should achieve

Initiatives

Major areas of work that support those goals

Success metrics

How progress and outcomes will be measured

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What Are the Different Types of Product Strategy?

One product strategy can’t fit every organisation. 

Here are the types of product strategy:

Differentiation Strategy

The differentiation strategy revolves around having a product that is unique from other competing products in terms of its functionality, usability, performance, or something else that the consumer cares about.

Cost Leadership Strategy

This strategy revolves around providing value in the form of cheaper products or services compared to competitors' offers. It needs analysis of pricing and costs, operations, product scope, and necessary resources.

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Innovation Strategy

Innovation strategy revolves around introducing some innovative solutions to solve the problem of the customer through new technology, new product categories, or a different way of delivering value.

Market Expansion Strategy

This strategy revolves around entering a new market for an existing product. It can be either new segments of consumers, new geography, or usage case. 

The product may need to be customised to meet the the needs of the new audience.

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Product Lifecycle Strategy

The priorities of a product are likely to changer as it progresses through the various stages of its life cycle. That is  from introduction through to growth, maturity, and decline. In the early stages the emphasis is on validation and adoption, but with more mature products the focus is instead on retention, differentiation, or portfolio decisions. 

Customer-Centric Strategy

Customer-centric approach focuses customer problems and their satisfaction as their main priorities for the product’s development. Behavior, feedback, research and satisfaction are the main priorities throughout the product lifecycle.

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How to Create a Product Strategy

Creating a product strategy requires each decision to be connected to a customer problem, market opportunity, or measurable business outcome.

1. Define the Product Vision

Begin by describing the vision for the product and the future it should create. A vision provides a long-term direction for the product development team. It should be specific since a generic vision would not help when prioritising between different demands on the team.

2. Identify Your Target Market and Customer Needs

Identify who your target customers are. Then the next step would be to identify what those customers need, what problems they have, and which solutions currently exist.


You can gather valuable information from customer interviews, surveys, behavioral data, support interactions, and even market research may yield.

3. Research the Market and Competitors

Do a market analysis prior to dedicating extensive product resources to the development of the product. Analyze competitor’s products, in terms of positioning, customer base, pricing strategy, advantages, and deficiencies.

Market research doesn’t mean to copy your competitors.Instead, your main focus should be to understand what different value your product can provide. 

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4. Define the Value Proposition

The value proposition should communicate the reason why a customer should choose your product among others. It should clarify what customer problem you solve through the product.

A good value proposition is specific enough to to guide through product decisions. For example, if the same value proposition can be applied to any product in the category, it's not good enough.

5. Set Product Goals and Success Metrics

Product strategy should turn into measurable outcomes. The goal may refer to adoption, retention, engagement, revenue, conversions, customer satisfaction, or any other meaningful metric.


Make sure to select proper metrics for a given goal. Otherwise, for example, the mere existence of high traffic does not guarantee a successful product strategy if users are not using the product.

6. Identify and Prioritise Product Initiatives

Product initiatives are bigger tasks to achieve strategic objectives. Prioritization allows a team to make a decision on how limited time and money should be allocated on which level of the product strategy.

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7. Translate Strategy Into a Product Roadmap

The roadmap turns strategic priorities into planned product work. It should reflect the strategy rather than replace it.

A roadmap can change as evidence changes. The underlying strategic direction should provide the context for those changes.

8. Test, Measure and Adapt the Strategy

No strategies should not be considered as the permanent strategy. They need to be evaluated by measuring their performance, collecting customer feedback, testing assumptions, and making decisions on the basis of new information.

The best strategies allow for the possibility of learning. In case an important assumption turns out to be incorrect, it might be better to change course rather than defend an outdated strategy.


Infographic showing 8 steps to create a product strategy, from defining the product vision and identifying customer needs to researching competitors, setting goals, prioritising initiatives, building a roadmap, and adapting the strategy.Infographic showing 8 steps to create a product strategy, from defining the product vision and identifying customer needs to researching competitors, setting goals, prioritising initiatives, building a roadmap, and adapting the strategy.

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Product Strategy Template

A simple template can turn the strategy into a working document.

Product strategy component

Questions to answer

Product vision

What future are we trying to create?

Target market

Who are we serving?

Customer problem

What problem are we solving?

Value proposition

Why should customers choose this product?

Goals

What outcomes do we want?

Initiatives

What major work supports those outcomes?

Metrics

How will we know we're making progress?

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How Does Product Strategy Fit Into Product Development?

Product strategy gives direction to the product’s development. Product, design, engineering, marketing, and sales teams all depend on this to make better decisions. 

The relationship can be understood as:


Infographic showing the product strategy process from Product Vision to Product Strategy, Initiatives, Roadmap, Development, and Outcomes.Infographic showing the product strategy process from Product Vision to Product Strategy, Initiatives, Roadmap, Development, and Outcomes.

The strategy decides what will be the priorities and direction of the product. Then initiatives are taken to turn those decisions into major tasks. This roadmap plans the work for the development of the product. This is important because the strategy has to be adaptable. So, the strategy can change without changing the main goal. 

For example, suppose a product aims to ensure customer retention. The team starts creating a certain feature to achieve that goal. 

But then, research finds that onboarding is the more critical issue here. So, the team then decides to adjust the plan yetthe objective remains the same. This way, product teams are able to incorporate evidence into their decision-making process. But they dont have to change the main goal.

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Product Strategy Examples

Here are some real-life examples of good product strategy:

Tesla: Ecosystem and Differentiation

Tesla has based its product portfolio on electric vehicles by integrating aspects like charging, software, energy products and vehicle services. In this way, Tesla is developing a bigger ecosystem for its core vehicle product and is able to differentiate through more than just individual vehicle features.

Spotify: Freemium and Personalisation

The strategy used by Spotify consists of a freemium model where users are provided with a basic tier and paid models with additional benefits. Personalised discovery and recommendations represent another crucial element of the product experience offered by Spotify.

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Microsoft 365: Subscription-Based Product Strategy

The strategy used by Microsoft 365 is the subscription one, which provides customers with ongoing access to a wide range of productivity applications and services. The strategy ties recurring value with ongoing product and services.

Amazon AWS: Platform Strategy

AWS offers various types of services related to cloud computing through its platform approach.  Product strategy used by AWS is based on the possibility for organizations to pick up those services, which they need.

From these examples, it is clear that product strategy does not mean simply choosing what to implement in a product. It can impact positioning, pricing, customer experience, distribution, and value creation in general.

Conclusion

Product strategy provides the product with a sense of direction. It links consumer problems and opportunities to product vision, goals, initiatives, and development priorities.

However, this does not conclude the process at the end of road mapping. Teams should validate assumptions, analyze outcomes, pay attention to customers, and modify their decisions based on the information received. Good strategy explains the purpose of decisions that are made and how to measure their success.


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